Customer Service Representative - Coconino Title

WHAT WE DO: Pioneer Title Agency provides title insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.

WHO WE ARE: Pioneer Title Agency is more than just a family -owned business – we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985. Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.

Description:

This position provides service to walk in and phone customers to prepare listing kits and limited search reports for agents and lending institutions. Successful candidates are friendly, decisive, versatile, easy going, and have excellent customer service skills.

Typical duties of the position may include:

· Assist realtors by preparing and typing listing kits.

· Research information for realtors including vesting deeds, encumbrances on property, deeds of trust, assignments, etc.

· Assist walk-ins or phone customers with questions relating to Title department.

· Pull maps for realtors and show lot dimensions.

· Prepare Limited Search Reports, trace twenty years of historical information and retrieve information from the Title Plant.

· Prepare end of month report on listing kits by realtor and to President. 

· Assist with other Title Department duties such as assisting at the Order Desk and running copies for Title Examiners.

The Customer Service Representative may be assigned additional tasks in support of the department's goals.

Skills and Abilities:

· Strong oral and written communication skills and team work

· Computer skills

· Basic understanding of legal property descriptions

· Being able to prioritize

Salary:

Competitive and commensurate with experience, plus a robust benefits package.